Customer Service Representative - State Farm Agent Team Member
Full Time • Loxley, AL
Responsive recruiter
Benefits:
- Simple IRA
- Bonus based on performance
- Paid time off
- Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Ashleigh Mooney - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
PLEASE NOTE YOU MUST DO THE FOLLOWING ASSESSMENTS BEFORE YOU ARE CALLED IN FOR AN INTERVIW
The first step in the process is to complete two assessments, the CTS Sales Profile and the Learning Style Survey. The information derived from these assessments is important, and it will be used in our decision process. You will get the best results if you follow the instructions closely and answer the questions honestly. Also, complete them at a time when you are rested, not distracted, and can finish without interruption. These assessments will take you approximately 40-60 minutes to complete.
Use this link to begin: https//app.ctssalesprofile.com/register?link_id=R-4563-534729
Please complete these assessments as soon as possible within the next 48 hours after you apply for the position.
Compensation will range based on experience. Bonus opportunities monthly, quarterly and annually based on performance.
Use this link to begin: https//app.ctssalesprofile.com/register?link_id=R-4563-534729
Please complete these assessments as soon as possible within the next 48 hours after you apply for the position.
Compensation will range based on experience. Bonus opportunities monthly, quarterly and annually based on performance.
Compensation: $35,000.00 - $50,000.00 per year
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Loxley, AL.
- Our office is open Mon-Fri 8:30am to 5:00pm.
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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